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Found 1 from your keywords: author="Woodcock, Jamie"
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cover
Working the Phones
Woodcock, Jamie

Shortlisted for the BBC Radio 4 Thinking Allowed Award for Ethnography 2017*Over a million people in the UK work in call centres, and the phrase has become synonymous with low-paid and high stress work, dictatorial supervisors and an enforced dearth of union organisation. However, rarely does the public have access to the true picture of what goes on in these institutions. For Working the Phone…

Edition
-
ISBN/ISSN
9781786800145
Collation
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Series Title
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Call Number
338.142 WOO w