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Found 1 from your keywords: subject="Customer services"
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cover
Service design capabilities
Morelli, Nicolade Götzen, AmaliaSimeone, Luca

This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on differe…

Edition
-
ISBN/ISSN
9783030562823
Collation
xv, 89p. : ill.
Series Title
-
Call Number
658 MOR s