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Found 2 from your keywords: subject="Service industries--M...
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cover
Quality management and accounting in service industries : a new model of qual…
Jedynak, PiotrSadkowski, Wojciech

The process of globalisation in world markets and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calcula…

Edition
edision 3
ISBN/ISSN
9781000610833
Collation
-
Series Title
-
Call Number
354.68. QUA p
cover
Service design capabilities
Morelli, Nicolade Götzen, AmaliaSimeone, Luca

This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on differe…

Edition
-
ISBN/ISSN
9783030562823
Collation
xv, 89p. : ill.
Series Title
-
Call Number
658 MOR s